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Protest Marches Subject of Research for Doctorate

April 18, 2017

Dr Bongani Ndlovu. 

UKZN PhD graduate Dr Bongani Ndlovu’s research investigated marches to protest against poor service delivery.

Ndlovu tackled this contentious topic in his dissertation titled: “Strategic Leadership as an Approach to Promote Service Delivery by Local Government in South Africa”.

The study revealed two reasons for service delivery protest marches. ‘They could be a genuine cry for service delivery or they could also be linked to faction fights between leaders,’ he said.

Ndlovu, who referred to administrative staff as compliant specialists, discovered that municipal officials were expected to apply policies, with no room for creativity. ‘Strategic leadership in such a highly regulated environment would probably be compromised because there is no room for independent opinion,’ he said.

Ndlovu, who lectures in Accounting Education at the University of Zululand, thanked his supervisor and mentor, Professor Kriben Pillay, who provided professional advice.

He also acknowledged his personal friend and mentor, Professor Richard Bheki Mngomezulu, and his colleagues for ‘helping me to become the person I am today through our constant deliberations on leadership and research.’

Ndlovu, originally from Jozini, paid special tribute to his wife, Bongiwe, and their two daughters for being supportive and understanding while he completed his doctorate.

Raylene Captain-Hasthibeer 

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